Service User Guide 2021 Admin Download our service user guide Download 07469897773 (on call) referrals@newdon-care.co.uk Facebook-f Linkedin Twitter We welcome you to Newdon Care Services, We are a care agency based in York, Leeds and Doncaster. We recruit carers locally and we have a dedicated, professional team to deliver the best of care for you or your loved one. We provide single or double carers depending on the level of care requested by commissioners of your care. It is our aim that all service users will be treated with care, dignity, respect and sensitivity, which matches individual needs and abilities. Our service will be delivered in a flexible manner, within the limitations of the service, in an attentive and non-discriminatory manner with respect for independence, privacy and the individual’s right to make informed choices. We will respect the needs and values of Service users in matters of religion, beliefs, culture, race, ethnic origin and sexuality. Our staff will encourage all service users to maintain where possible their social and cultural links within the community and encourage participation in activities. We will encourage our Service users to be fully involved in our service provision, so that all can continue their lives with dignity and independence. Newdon Care is committed to meeting the needs of those people entrusted to our support. Usually we see no conflict between meeting the needs of service users and those of workers. Where such conflict exists, the needs of Service users must take precedence. Resource – Covid Resource-Covid-19 During the COVID-19 outbreak we acknowledge that the needs of your loved one / yourself may change and we will continue to meet those needs. Be rest assured our carers will always prioritize your safety and well being. While our services are there to improve their daily lives, We are very confident that all our service users can rely on our extreme diligence in taking every possible precaution when delivering any form of care and can be confident that our help is only a phone call away if we are needed. We will be continuously taking measures to ensure … Resource – Covid Read More » Learn more Improving Care In A Home Care Setting Improving Care In A Home Care Setting Admin Care Service Providers Regulating the care we provide in different settings is important to us at Newdon Care. This allows us to identify what we can do to improve care in your home. This article will entail what steps we as a service provider company are currently taking to improve care. According to The King’s Fund, “4/5 care services currently are judged ‘good’ by the CQC” .A a lot of service users may not understand what these ratings mean , so this could lead to the service users not having a clear … Improving Care In A Home Care Setting Read More » Learn more Has COVID-19 impacted the way service users’ needs are met ? Has COVID-19 impacted the way service users’ needs are met ? Admin COVID-19 has impacted care in a various amount of ways but as a care service provider we want to ensure that these changes do not negatively impact the quality of the care received. As I have been researching, one of the most recent areas for improvement that has been highlighted by the COVID-19 outbreak is the issue of unmet needs. As care service providers, we at Newdon Care we adhere to regulations given by the government, as well as our own policies to further ensure the safety of … Has COVID-19 impacted the way service users’ needs are met ? Read More » Learn more