Has COVID-19 impacted the way service users' needs are met ?
Admin
COVID-19 has impacted care in a various amount of ways but as a care service provider we want to ensure that these changes do not negatively impact the quality of the care received. As I have been researching, one of the most recent areas for improvement that has been highlighted by the COVID-19 outbreak is the issue of unmet needs.
The transition has been easier for some organisations (particularly those that were already practising flexible working) than others, but it’s all happened quickly and in an atmosphere that is hardly conducive to wellbeing. According to health.org.uk reducing hospital admissions, means that other areas of care have reduced risk of transmission of COVID-19, but this could further result in unmet health needs.
As a care service user this may cause some worries, or concerns which is completely normal considering the unprecedented times we are currently living in. Trying to reduce the possibility of unmet care needs can be done through improving communication on our behalf as well as yours , which is spoken on more detail in another blog article “ Improving care in a home setting”. This is an example of one of the key steps necessary to improve quality of care, preventing unmet needs and disjointed care. Feel free to drop us an email with any suggestions for any future blog articles that you would be interested reading about!
